Target performance metrics for both direct interface and PSD2 APIs:

 

CATEGORY

SUBCATEGORY

PSD2 API

Direct interface (Smart Banka)

The uptime per day *

 

99 %

99 %

The daily average response time per service *

AISP

200 ms

200 ms

 

PISP

300 ms

300 ms

 

balance check

300 ms

n/a

The daily error response rate

 

0,7 %

0,7 %

*See Final report - Guidelines on the conditions to benefit from an exemption from the contingency mechanism under Article 33(6) of Regulation (EU) 2018/389 (RTS on SCA & CSC), Guideline 2: Service level, availability and performance

 

Targets are set per calendar year and re-evaluated on yearly basis.

Statistics for PSD2 APIs can be found here: PSD2_Statistics